Return Policy

Our Return Policy
At MÍRA, we want you to love your ritual. If for any reason you are not satisfied with your purchase, we are here to help.

Eligibility
We accept returns on unopened and unused products within 30 days of the delivery date. To be eligible for a return, your item must be in the same condition that you received it — unopened, unused and in its original packaging.

Non-Returnable Items
The following items cannot be returned:

• Opened or used products
• Items purchased on sale or with a discount code
• Gift cards

How To Initiate a Return
To initiate a return, please contact us at contact@miraskintech.com with your order number and the reason for your return. Our team will respond within 2 business days with instructions on how to proceed.

Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. We recommend using a trackable shipping method, as MÍRA is not responsible for returns lost in transit.

Refunds
Once we receive and inspect your return, we will notify you by email. If your return is approved, a refund will be issued to your original payment method within 5-10 business days. Please note that your bank or credit card company may take additional time to process the refund.

Exchanges
We do not offer direct exchanges at this time. If you would like a different product, please return your original order and place a new order.

Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery at contact@miraskintech.com with your order number and a photo of the issue. We will send a replacement or issue a full refund at no additional cost to you.

Contact
For any questions about your return, please reach out to us at contact@miraskintech.com. We aim to respond within 2 business days.